Airline Complaints

• Pup punted from WestJet flight over pet carrier size issue

  An Alberta woman is calling out WestJet after she said conflicting pet travel rules resulted in her being denied boarding and incur a number of extra costs.

  Consumer

  Sep 19, 2023
  
• Lost luggage takes trip around the world while owner waits for it in Calgary

  An American visitor to Canada is calling out a major airline after his checked bag ended up in two countries in Europe and not with him in Calgary.

  Consumer

  Feb 21, 2023
  
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• Frustrated fliers file thousands of travel-related complaints in past few months

  An air passenger rights advocate advises bypassing the Canadian Transportation Agency when filing a travel related complaint against Canada's airlines.

  Consumer

  Nov 15, 2022