Air Transat Passengers
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Air Transat ordered to pay expenses for passengers stuck on Ottawa tarmac for hoursA federal agency is ordering Air Transat to cover out-of-pocket expenses for passengers caught in an hours-long tarmac delay this summer as part of a ruling that places the blame for the fiasco solely on the airline.CanadaNov 30, 2017
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Plane passengers’ desperate tales a ‘matter of perception’: Air Transat officialGround crew responsible for the Air Transat flights that spent up to six hours grounded said they were never told either jet was in desperate need of fuel — or asked to bring passengers food and water.CanadaAug 31, 2017
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Air Transat hearing: What it means for Canadian travellersThe CTA is holding a public inquiry into Air Transat's handling of two flights that were stuck on an Ottawa tarmac last month. But one advocate says the hearing is not enough.CanadaAug 30, 2017
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Air Transat takes aim at Ottawa’s proposed passenger bill of rights after tarmac delaysJean-Francois Lemay made the comment in a response last week to the Canadian Transportation Agency about an incident July 31 in which two Air Transat planes sat for hours on an Ottawa tarmac.ConsumerAug 9, 2017
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Passengers stuck on ‘nightmare’ Air Transat plane for hours without air conditioning, foodThe passengers were stuck on the airplane for so long that some had to call 911.CanadaAug 1, 2017
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