Back in July, the Grand Forks resident says she discovered she had lost all her Air Miles, valued at over $2,100.

This is likely only the start of Loblaw's expansion of the PC Optimum program, experts say.

Pedro Pla from Puerto Rico and Grace Cheng from Singapore managed to rack up enough miles to travel with their two toddlers for six months.

The rewards program says a small number of in-store transactions with stolen cash miles has occurred in which the criminals used them to buy goods.

Following a firestorm over its now cancelled expiration policy, Air Miles has announced "enhancements" to its loyalty program.

The value of customer loyalty programs is under increased scrutiny by companies and users in the wake of Air Miles' recent reversal of an unpopular expiration policy.

If you want to collect points fast to earn free flights, here are the best credit cards for Canadians.

One collector shared her disgust at wasting points she thought were expiring on a musical instrument, saying she would have used her 5,000 points on a trip instead.

Air Miles is cancelling an unpopular expiry policy that was set to start at the end of this month.

Air Miles isn't the only reward program that has an expiry policy. Here's a look at the terms and conditions of some popular loyalty programs in Canada.