WARNING: Some readers might find details in this story disturbing. Viewer discretion is advised.
Metro Vancouver Transit Police say they are looking into an angry, expletive-filled confrontation on a West Vancouver bus that was caught on video and shared on social media.
The video shows heated exchanges between a woman and several passengers on a bus travelling from Horseshoe Bay to Vancouver on Sunday night.
WATCH: Woman who caught bus tirade on video speaks out
Sgt. Clint Hampton of the Transit Police said the incident started when a female passenger refused to let someone sit in the unoccupied seat next to her.
Hampton said the female passenger “made several racially charged comments toward individuals on the bus and at points made threats towards individuals on the bus.”
Video shared on social media shows a woman threatening to kill a fellow passenger who was recording the incident on a cellphone.
“That’s an invasion of privacy. Don’t f— with me,” she says. “There are laws against pointing your phones at f—ing people. Do you understand me? I’ll f—ing kill you.”
Hampton said they have spoken to witnesses and an investigation is ongoing.
WATCH: Transit police investigate after ugly West Van bus exchange caught on video
In the video, passengers can be heard asking the driver to stop the bus.
Donna Powers of The District of West Vancouver, which operates the bus, said in a statement that “the incident took place as the bus was heading over the Lions Gate Bridge into downtown Vancouver and the driver made a judgement call to deliver all passengers to Burrard and Georgia as quickly as possible, so that everyone could safely get off the bus.”
Waters notes that the driver of the bus has 12 years of experience and that all drivers receive ongoing training on safety and customer service.
“If the Transit Police’s investigation can make any recommendations regarding adjustments to that training or to our protocols, we will certainly respond to that,” she said.