Flight Delays

• Flight cancellations from storm cause travel heartache for family ahead of holidays

  Many passengers have been stranded with their flights delayed or cancelled due to the storm earlier this week — even when time is running out for some families.

  Consumer

  Dec 22, 2023
  
• Air passengers doubled in Canada as flight delays plagued airports last year

  Canadian airports saw more than 100 million travellers last year, data shows, even as flight disruptions and long lines plagued passengers across the country.

  Canada

  Jul 28, 2023
  
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• Canadian airlines seeing more flight delays than U.S. carriers, data shows

  Figures from an aviation data firm show Canada's two biggest airlines see a far higher proportion of their flights delayed compared with many of their peers abroad.

  Canada

  Jul 25, 2023
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• Inflation, flight delays impacting summer holiday plans for Canadians: poll

  Almost half of Canadians surveyed by Leger said they think airlines aren't reliable when it comes to their departures and arrivals.

  Consumer

  Jul 19, 2023
• Power outage delays flights at Calgary airport

  According to a tweet at around 3:09 p.m., the airport said all flights are being delayed because of a "temporary power outage."

  Canada

  Jun 27, 2023
• Air Canada says it gave ‘erroneous’ response on delays compensation

  The airline, which had faced questions over messages reportedly sent to passengers saying they would not be entitled to compensation, says its earlier response was 'erroneous.'

  Canada

  Jun 9, 2023
• Southwest Airlines flights delayed in U.S. after technical issue grounded planes

  The airline urged customers to check on their flight status ``and explore self-service options'' for travel as the airline worked on restoring its operation.

  U.S. News

  Apr 18, 2023
• WestJet says third parties should share compensation costs after flight delays

  WestJet CEO Alexis von Hoensbroech says airlines aren't at fault if a passenger's flight is held up by a backlog at customs or baggage handling.

  Canada

  Apr 12, 2023
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• What caused widespread flight disruptions? Here’s how NOTAM works

  More than 1,300 flights were canceled and 9,000 delayed by early evening on the East Coast because of the outage, according to flight-tracking website FlightAware.

  World

  Jan 12, 2023
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• Hit by winter travel disruptions? Here’s what to know about refund timelines

  Canada’s major airlines and Via Rail have promised reimbursements and refunds to customers, but processing those claims is taking time.

  Canada

  Jan 10, 2023