Addressed to "Mr. Tory" and signed by veteran sergeant Mark Hayward, the letter has now reached the chief who said he's just returned from vacation. 

Would you use a plug-in that tells you when you write "sorry" "just" or "I think" in an e-mail?

Fraudsters and telemarketers have a new way of hiding who they are. It’s called spoofing and allows them to disguise their identity by displaying fake e-mail addresses, names or telephone numbers.