Customer Service
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May 13 – Furnace FamilyFurnace Family, Talk to the Experts at 11 am on QR Calgary. Furnace Family is dedicated to the highest quality customer service, delivered with warmth, friendliness, individual pride, and company spirit. We take great strides to ensure your family’s comfort by fostering trusting relationships between our customers and employees. With over 100 years of HVAC...AdvertisementMay 11, 2023
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Winnipeg mom calls hairdresser an ‘angel’ after helping son with autismIn response to a conversation about exceptional customer service on 680 CJOB's The Start Wednesday morning, Rose Pagtakhan wrote to the hosts to highlight the special relationship.LifestyleMay 4, 2023
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February 11 – Furnace FamilyJoin Dareck Makowski on Talk to the Experts on QR Calgary – Talk on FM. He’ll discuss how to get the most comfortable and energy-efficient comfort system available for your home. Plus, the steps their team takes to continue to serve you and your home safely. Furnace Family is dedicated to the highest quality of customer...AdvertisementFeb 6, 2023
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City of Guelph, Ont. accepting applications for summer employmentWhile we're only on the brink of winter, the City of Guelph is accepting applications for summer job postings – in customer service and general labour, as well as lifeguards.CanadaDec 16, 2022
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1 in 4 Canadian workers who deal with the public face increased aggression, conflict: surveyThe May 2022 Mental Health Index found 20 per cent of Canadians have experienced increased conflict and/or aggression at work.CanadaJun 30, 2022
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Customer service problems continue to plague Transat — and entire sector — CEO saysFollowing its annual shareholder meeting, the CEO said she hopes the hours passengers spend on hold to get through to a service agent will be a thing of the past by summer.CanadaApr 27, 2022
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SaskPower items stolen from fleet vehicleSaskPower is warning the public of any potential scams after one of its fleet vehicles was broken into in Saskatoon and a number of items were stolen, including employee gear.CrimeFeb 2, 2022
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Flight attendants facing rise in passenger anger, often over mask-wearing: unionAs the pandemic drags on, tempers and anxieties are flaring.CanadaSep 30, 2021
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‘It drove us to innovate’: Startek explains Kingston work-from-home transitionStartek employees will be working from home as the company looks to end brick-and-mortar in Kingston by the end of October.CanadaOct 21, 2020
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Customers fuming as Air Canada reservation system problems persist"I'd have to be a masochist to fly Air Canada again," passenger Carrie Shoemaker told Global News.Dec 11, 2019
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