Call Centres

• Millions of calls to government agencies go unanswered: Auditor General

  Seven million callers were sent to an automated system or were told to go to a website or to call back later.

  Politics

  May 7, 2019
  
• Opportunities New Brunswick job fair moved up after call centre layoffs

  The fair brought together about a dozen employers who are looking to fill about 600 vacant positions.

  Canada

  Apr 3, 2019
  
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• Another 16 call centres linked to CRA scam busted in India: RCMP

  The announcement brings the number of Indian call centres dismantled in relation to the CRA scam to 19 since September.

  Crime

  Dec 14, 2018
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• Scotiabank to close 5 offices across Canada; 400 Calgary jobs affected

  Hundreds of jobs will be affected as Scotiabank announced plans to close several offices across the country Thursday.

  Canada

  Oct 22, 2015
• TransCanada lays off 185 workers, Scotiabank closes Calgary call centre

  TransCanada says it has laid off almost 200 workers throughout its North American operations.

  Canada

  Jun 24, 2015