Air Miles Expiry
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B.C. woman almost loses more than 21,000 Air Miles after account inactivityBack in July, the Grand Forks resident says she discovered she had lost all her Air Miles, valued at over $2,100.ConsumerSep 17, 2018
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Revamped Air Miles rewards a big win for consumer rights after troubled year: expertFollowing a firestorm over its now cancelled expiration policy, Air Miles has announced "enhancements" to its loyalty program.CanadaMar 14, 2017
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Air Miles collectors who used up points they thought would expire are now outragedOne collector shared her disgust at wasting points she thought were expiring on a musical instrument, saying she would have used her 5,000 points on a trip instead.ConsumerDec 2, 2016
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Air Miles cancels controversial expiry policyAir Miles is cancelling an unpopular expiry policy that was set to start at the end of this month.CanadaDec 1, 2016
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Most reward plans have expiry policies: Here’s what you need to knowAir Miles isn't the only reward program that has an expiry policy. Here's a look at the terms and conditions of some popular loyalty programs in Canada.CanadaNov 23, 2016
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Air Miles target of proposed class action after expiry date changesA statement of claim filed with the Court of Queen's Bench this week alleges LoyaltyOne Co. made unfair and unilateral changes to the program's terms and conditions.ConsumerSep 16, 2016
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Mounting frustration as Air Miles expiry deadline loomsThe clock is ticking to redeem your Air Miles points as a new expiry policy begins at the end of the year.ConsumerAug 3, 2016
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