The last nine months have been stressful for Châteauguay resident Colleen Ridley.
Ridley says she’s been off work and has had to pay for property repairs.
It all started when her neighbour had to have a tree removed.
The tree’s branches were close to power lines and Ridley says Hydro-Quebec hired a company to get rid of them.
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She says the tree branches fell in her yard causing holes and ruined her tomato plants.
Her pool also took a hit when the border was cracked and bent.
“We’ve been on this case since July 6,” homeowner Colleen Ridley said. “I got no answer, no questions, nothing.”
Hydro-Quebec says, at this point, it’s not up to them.
“The contractor who did the work has recognized his responsibility,” Louis-Olivier Batty, Hydro-Quebec spokesperson, said. “So from now on, Ms. Ridley and the contractor’s insurer are in contact.”
Batty added that Hydro-Quebec supports Ridley, but that the insurance company is waiting for the necessary documents from Ridley in order to compensate her.
However, Ridley says she’s already given the right documents.
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“They’re giving us the song and the dance,” Ridley said. “I gave him the bills, I gave him the papers, I gave him the pictures. They just don’t want to do nothing.”
Ridley said she tripped on one of the holes in her yard and injured her knee.
She now wears a brace and says the injury forced her off work.
“We didn’t ask for this,” Ridley said. “I mean, if something happened in your yard, you’re going to expect someone to pay for it.”
Ridley said she is considering suing either Hydro-Quebec, the subcontractor or the insurance company.
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