MISSISSAUGA, Ont. – Samsung Electronics Canada Inc. is offering customers who purchased one its recalled top-load washers free repairs or a rebate on the cost of a new machine.
The recall includes 255,000 Samsung and Samsung manufactured Kenmore washers.
It involves 20 models produced between March 2011 and October of this year.
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Samsung said drums in affected washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer.
It said this can occur when a high-speed spin cycle is used for bedding, bulky or water-resistant items and can present an injury risk to consumers.
The company said to date there have been no reported injuries in Canada.
In the U.S., nearly three-million Samsung washing machines are being recalled. Safety officials cited 733 reports of malfunctioning, top-loading washers and nine injuries, including a broken jaw and an injured shoulder.
Details regarding repairs or rebates for affected models in Canada can be found on Samsung’s website.
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