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Mother sues JetBlue airline after 5-year-old son sent to wrong city

Raphael and Maribel Martinez comfort their son Andy after a press conference at their lawyer's office, Friday Sept. 30, 2016, in New York. Maribel Martinez has filed a lawsuit against JetBlue Airways for mixing up Andy with another boy and flying him to the wrong city. AP Photo/Bebeto Matthews

NEW YORK – A woman has filed a lawsuit against JetBlue Airways for mixing up her 5-year-old son with another boy and flying him to the wrong city.

Maribel Martinez charged in the lawsuit that she suffered “great emotional distress, extreme fear, horror, mental shock, mental anguish and psychological trauma” when she went to meet her son’s Aug. 17 flight at John F. Kennedy International Airport and he wasn’t on it.

READ MORE: Mom feared child was ‘kidnapped’ after JetBlue sends 5-year-old boys to the wrong cities

The little boy, Andy Martinez, had been mistakenly put on a flight to Boston’s Logan Airport instead of the flight to Kennedy.

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According to the court papers, JetBlue staffers at Logan escorted Andy to a woman he had never seen before and told him he was being reunited with his mother. Meanwhile, a boy who was supposed to be on the flight to Boston had been put on Andy’s New York-bound flight and was presented to Martinez.

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It took three hours for JetBlue to sort out what had happened and put the mother and son on the phone with each other, the lawsuit charges.

WATCH: Mother who thought child was kidnapped amid JetBlue mix-up describes emotional incident
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Mother who thought child was kidnapped amid JetBlue mix-up describes emotional incident

Both boys had flown out of Cibao International Airport in the Dominican Republic. The boy who was flown to New York instead of Boston has not been publicly identified.

The lawsuit seeks unspecified damages. Martinez’s attorney, Sanford Rubenstein, said she also hopes to shine a light on JetBlue’s practices and prevent such a mix-up from happening again.

JetBlue Airways Corp., which is based in New York, doesn’t comment on pending litigation, a spokesman said.

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