January 27, 2016 8:54 am
Updated: January 28, 2016 10:56 am

Safari is crashing for Apple users around the world

AP Photo/Kiichiro Sato

UPDATE (Jan. 28): According to multiple reports, Apple said it has fixed a bug that was causing Safari to crash on both mobile and desktop platforms.

However, some users were still reporting issues with Safari crashing Thursday.


Apple’s Safari browser is causing a headache for iPhone, iPad and Mac users around the world.

According to user reports on social media and Apple’s support website, the web browser is crashing for many users when they try to type anything in the search bar.

“If you open Safari on iOS 9.2.1 and tap on the search/address bar, the browser crashes instantly to the home screen. Verified this on 3 different iPhone units, 2 iPhone 6 and 1 iPhone 6S Plus, all updated to the last iOS version, so is definitely an iOS 9.2.1 bug,” read a user report on Apple’s website.

The issue appears to be affecting those using Safari on an iPhone, iPad, or on a Mac computer. However, Global News could not replicate the issue on an iPhone 6 or an iPhone 5, both running iOS 9.2.1.

Apple’s system status page was not reporting any issues as of Wednesday morning.

Global News reached out to Apple to see if the company is aware of the issue; however, a request for comment was not immediately returned.

User reports suggest that the issue stems from a bug in Safari’s search suggestions tool. Some users pointed out turning off search suggestions appears to fix the issue.

To turn off search suggestions on your iPhone or iPad, open the “Settings” menu and select “Safari.” You will then see the option to turn off “Safari Suggestions.”

If you are using Safari on a desktop computer, open “Preferences” and select “Search” to turn the feature off.

Some users also reported turning on “Private Browsing” stops the app from crashing.

The issue is not related to the “crashsafari.co” prank that was spreading on social media earlier this week.

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