Airline passenger advocate makes case against transportation agency

HALIFAX – An advocate for airline passengers is appearing at a Halifax court Tuesday to make his case against the Canadian Transportation Agency.

Gabor Lukacs says the agency is withholding too much information about its handling of passenger complaints against airlines.

Lukacs says the problem with transparency goes beyond the airline industry.

He says the Canadian Transportation Agency is heavily editing documents it receives when it is considering passenger complaints.

The advocate for passenger rights says the records that help the agency make decisions should be available for public scrutiny.

Lukacs previously sparked changes at several Canadian airlines on policies including compensation for passengers bumped by overbooking.

He says he is making a constitutional challenge against the regulator base on the principle courts should be open.