OTTAWA – Beginning early in the new year, Canadian consumers will no longer be required to give 30 days notice to cancel or switch their cable, Internet or telephone subscriptions.
Canada’s telecom regulator is banning service providers from demanding a 30-day cancellation period for contracts.
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The Canadian Radio-television and Telecommunications Commission (CRTC) says it got an earful about the requirement during its recent public consultations on the future of television broadcasting and distribution.
The order goes into effect Jan. 23, 2015.
The CRTC issued a similar order to cellphone service providers that was enacted in December last year.
The regulator says the move will make it easier for consumers to take advantage of Canada’s competitive market for cable, Internet access and Internet-based phone services, also known as VOIP.
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