HALIFAX – Nova Scotia Power agrees with a consultant’s report that recently concluded it needs more detailed weather forecasting services and an improved website when storms hit.
The utility says it will act on a critique of its response to post-tropical storm Arthur filed last week by Liberty Consulting Group for the Nova Scotia Utility and Review Board.
The storm hit the province on July 5, leaving about 245,000 customers without power and requiring up to seven days for restoration of services in western Nova Scotia.
Nova Scotia Power agreed to act on almost all of the 32 findings by the consultant on ways to improve its response.
The company concedes its weather modelling didn’t foresee the amount of damage to power lines and says it will hire an additional forecaster.
It also says it plans to improve its website by Sept. 30 so that it can cope with high demand for information that occurs during storms.
The utility says it will also meet recommendations to assess damaged equipment more quickly after a storm hits.
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