MISSISSAUGA – Changes to bus service by Greyhound in Brantford is causing headaches for many commuters.
Brantford resident Martin Sigsworth takes a city of Brantford bus every morning to the Greyhound station in Brantford. He boards the Greyhound at 6:30 am, then travels to McMaster University, where he then boards a GO bus to Mimico station in Toronto.
The whole trip takes over 2 hours and 15 minutes.
“And then I do it again in reverse at night,” Sigsworth said. “We wanted to be a one car family.”
But last week Sigsworth`s regular bus driver told him there was changes coming to Greyhound service in the area. The official announcement was made Wednesday. The changes will take effect September 2 – one week after a pamphlet was distributed at the Brantford Greyhound station by staff.
Greyhound will be cutting service from Brantford to Hamilton, Toronto to Hamilton and Toronto to Brantford.
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Wayde Nei also takes the Greyhound Bus and says the late notice is part of the frustration.
“They cancelled the 6:30 a.m. and replaced it with a 4:45 am, which is extremely early,” he said, adding he doesn’t start work until 8:30 a.m.
Greyhound spokesperson Linesha Gipson said in an email the reduction in service is “due to lower customer volume.”
“[The company has] seen a significant decline in customer volume within the last few years on these routes. The low ridership numbers do not make the schedules feasible to maintain.”
But Nie, a frequent rider, said there are some rides during the day “when people have had to stand in the aisles, or be refused.”